AI-Powered Feedback Routing

Route Customer Feedback to the Right Team Automatically

AI categorizes every piece of feedback, scores its priority, and routes it to the right team dashboard with suggested actions — no manual triage needed.

Start for $29/mo

Cancel anytime. No credit card surprises.

AI CategorizationPriority ScoringTeam RoutingSuggested ActionsEmail IntegrationReal-time Dashboard
01
Feedback Comes In
Via form, email, or API. Any channel works.
02
AI Classifies & Scores
OpenAI categorizes type, urgency, and suggests actions.
03
Routed Instantly
Right team gets notified with full context and priority.
Pro Plan
$29/mo

Everything you need to stop losing feedback in Slack.

  • ✓Unlimited feedback submissions
  • ✓AI categorization & priority scoring
  • ✓Unlimited team routing rules
  • ✓Email & webhook integrations
  • ✓Team dashboards with suggested actions
  • ✓Priority support
Get Started

Frequently Asked Questions

How does the AI routing work?
When feedback arrives, our system sends it to OpenAI which classifies the type (bug, feature request, complaint, praise), scores urgency 1–10, and maps it to your configured team routing rules. The right team is notified instantly.
What integrations are supported?
You can collect feedback via our embeddable form, email forwarding, or REST API. Routing notifications go to Slack, email, or any webhook endpoint you configure.
Can I customize the routing rules?
Yes. You define teams, keywords, categories, and priority thresholds. The AI respects your rules and escalates high-priority items automatically.